OpsMonsters Privacy Policy

This Privacy Policy (“Policy”) describes how OpsMonsters (“we,” “us” or “our”) collects, uses, and discloses personal data, and the choices you have related to this.

Please review this policy carefully to understand our policies and practices regarding your personal data. If you do not agree with the practices described in this policy, please do not access or use our Websites or Services (defined below).

1. Privacy Policy Applicability

This Policy is applicable to data collected through opsmonsters.com and other OpsMonsters websites (collectively, “the Websites”), through our applications (“the Services”) and through any other interactions you might have with OpsMonsters, such as through email newsletters, our Community boards, and other interactive features and communications.

This Policy does not apply to any third-party websites, applications or businesses to which we link or who may link to us. You should review the privacy policies of those third parties to better understand how they may collect and use your personal data.

Additionally, OpsMonsters’s Master Subscription Agreement governs delivery and use of the Services, including any data submitted through customer accounts via the Services.

2. Privacy Policy Updates

We may update the terms of this Policy at our discretion. We encourage visitors to frequently check this page for any changes.

3. How We Collect

We may collect your personal data through various ways, when you:

• Visit our Websites, through automated cookies
• Use our Services
• Interact with us by providing your contact information through the Websites, by email, by social media, or by telephone
• Participate in our online communities, blogs or other forums
• Register for or attend an online or in-person event sponsored by us
• Submit an application to work for us

4. What We Collect

The types of information we collect from you may differ depending on how you interact with us.

Personal data you may provide to us:

• Your name, username, email address, postal address, phone number, and other contact information
• Your credit card number and billing information
• Your employer, job title, and other job application information
• Records of your correspondence with us or on our forums
• Information you provide through other types of interactions, such as surveys, events, social media, or other types of communication with us

Personal data we may automatically collect from you:

• Device and connection information, including IP address, unique device identifiers, browser type, browser language, and other transactional information
• Geolocation information, if enabled on our Careers webpage
• Cookies and tracking technologies that analyze your use of the Websites, show traffic data, and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses

Personal data we may receive from third parties:

• Business contact information from third-party providers or your employer, if our Services are provided to you via your employer
• Publicly available data from third-party sources, like social media

5. How We Use Your Data

How we use your personal data depends in part on how you interact with OpsMonsters. The specific purposes for which we use the data we collect about you are listed below. Where required by law, we obtain your consent to use and process your personal data for these purposes. Otherwise, we rely on either our legitimate interests or contractual necessity as our lawful basis for processing your data.

• To provide the Services
• To personalize the Services, Websites, and business
• To communicate with you
• To create anonymous data
• For security, compliance, fraud prevention, and safety
• For compliance with law or to investigate legal claims
• With your consent

6. How We Share Your Data

Aside from the instances listed below, we do not disclose information about your personal data to any companies not part of OpsMonsters or its parent, subsidiaries, or related entities. We will not sell or rent your personal data as part of a customer list or similar transaction.

• With Affiliates
• With Business Partners
• With Third-Party Agents and Service Providers
• With Social Media Widgets
• By Linking to Third-Party Sites
• For Compliance with Law; Legal Claims; Security, Compliance, Fraud Prevention, and Safety
• Through Business Transfers

7. Data Retention

OpsMonsters may retain your information for as long as your account is active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Following termination or deactivation of your account, OpsMonsters may retain information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes.

After the applicable retention period has expired, OpsMonsters will securely delete or anonymize your personal data.

8. Data Security

OpsMonsters takes security very seriously. We take appropriate measures, including organizational, technical, and physical precautions to help protect against unauthorized access to, alteration of, or destruction of your personal data.

While we follow industry standards and best practices to protect your data, no transmission of data over the Internet or any public network can be guaranteed to be 100% secure.

9. Payment Information

Any payment card information you use to make a purchase with OpsMonsters is collected and processed directly by our payment processor. OpsMonsters will never receive or store your full payment card information. You should review the payment processor’s privacy policy prior to making a purchase. If you have questions about our current payment processor, please contact us.

10. Children’s Data

The Services and Websites are not directed to anyone under the age of 16. A parent or guardian who becomes aware that his or her child under the age of 16 has provided us with personal data may contact us at privacy@opspmsters.com, and we will attempt to delete the child’s data as soon as possible.

11. Your Data Rights

OpsMonsters respects your control over your personal data and, upon request, we will confirm whether we hold or are processing data that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal data, request deletion of your personal data, or request that we no longer use it.

You can always contact us to exercise these rights. You may also be able to take action yourself through the methods listed below.

• View, correct and delete your account information
• Opt-out of communications
• Deactivate your account
• Turn off cookies

12. Contact Us

If you have any questions about this Policy, or to exercise any of your statutory rights, please email us at consult@opsmonsters.com.